The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Paid parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Skiing
Golf course
Guest Parking
Electric kettle
Services
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Room features
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Station Square, Academy Street,
Inverness,
United Kingdom,
IV1 1LG,
Highlands
Map view
street view
Station Square, Academy Street,
Inverness,
United Kingdom,
IV1 1LG,
Highlands
City landmarks
Church
Inverness Cathedral
830 m
Event hall
Eden Court Inverness
1.1
km
Greig St Rio Ness
Greig Street Bridge
650 m
Church
Old Kirk Yard
660 m
Great Glen Way
Ness Islands
1.9
km
Nearby
Castle
Inverness Castle
560 m
InvernessScotland
River Ness
560 m
Museum
Inverness Museum and Art Gallery
410 m
Art object
Flora Macdonald statue
400 m
Falcon Square
120 m
Church
Old High St Stephen's Church
150 m
Gallery
Castle Gallery
290 m
Town House High Street Castle Street/High Street
Inverness Town House
230 m
Shopping Area
Eastgate Shopping Centre
160 m
Market
Victorian Market
170 m
4-9 Huntly Street Highland House of Fraser
The Scottish Kiltmaker Visitor Centre
400 m
Church
St Mary's Catholic Church
380 m
Gallery
Scottish Flair Art Gallery
340 m
Store
Judith Glue
280 m
22 Bank Street
Dr Black's Memorial Hall
250 m
Church
Crown Church
410 m
Mall
Marks & Spencer Inverness
120 m
22 Baron Taylor Street
Inspirations
120 m
Falcon Square
Mercat Cross
120 m
1 Ness Bank
Ness Bank Church
550 m
102 - 106 High Street
Alness Heritage Centre
150 m
Academy Street
Inverness East Church
150 m
Stratton Lodge
Stratton Lodge
180 m
Church
Old High Church
310 m
Museum
Abertarff House
230 m
Restaurants
Milk Bar
80 m
8 Market Arcade
Annya's Cafe
100 m
Academy Street
The Rendezvous Cafe
290 m
14A Church Street
Blend Tea & Coffee Merchants
200 m
9 Drummond Street
Cafe Victoria
150 m
Queensgate
Lettuce Eat
210 m
6 Stephen's St
Hong Kong kitchen
150 m
105 Academy Street
The Caledonian
310 m
9 High Street The Caledonion Bar
Top Kapi
220 m
44 Baron Taylor Street
The Kings Highway
290 m
72-74 Church Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great Location
Charming Atmosphere
Mixed Service
Underwhelming Dining
6.6/10
Nice
Rooms
6.5
Location
8.1
Service
7.1
Dining
5.7
Guest reviews
6.6/10
based on 22 reviews
3.5/5
based on 2683 reviews
7.8
7.8/10 based on 5172 reviews
#34 of 37 hotels in Inverness based on Tripadvisor
Bryan
United Kingdom,
May
2024
6.6/10
The hotel has some drawbacks with noisy rooms and issues with cleanliness, but it offers a convenient location right beside the train station. The service was friendly and accommodating, although there were some hiccups with the dining options. Overall, it provides good value for money with a few key improvements needed.
Rooms
5.0
The rooms felt noisy and not soundproof, with issues like stained walls and moldy areas visible behind curtains.
Service
7.0
The staff were friendly and helpful, willing to address any problems quickly and satisfactorily.
Location
8.0
The hotel's location right beside the train station is very convenient for travelers, although there were some negative issues related to overbooking rumors.
Dining
6.0
There were confusion and limited options in the dining experience, particularly regarding gluten-free choices and extra charges for certain breakfast items.
Facilities
6.5
The facilities overall were satisfactory, with some enhancements needed in the dining area and room soundproofing.
Ed
United States,
April
2024
6.8/10
Staying in the eaves with a short staircase from the lift might be challenging for those with mobility issues. The rooms were clean but could use a touch-up, and the lack of natural light due to the hammered glass made it feel dated. The service was friendly overall, although some staff members seemed preoccupied. The location, despite being central and quiet, was away from casual dining options. The dining experience was good but could improve to offer more variety. The hotel lacks facilities.
Rooms
7.0
The rooms are clean but could do with a little bit of a facelift. Lack of natural light due to hammered glass in the windows makes them feel outdated.
Service
7.0
The staff were nice with guests, but some seemed preoccupied. A young waitress stood out for being pleasant.
Location
8.0
The central location is great for access to bars and restaurants, although it's away from casual dining options. Surprisingly quiet despite being close to the station.
Dining
7.0
The dining experience was good, but could be enhanced with more variety. Continental breakfast items were fresh and tasty.
Facilities
5.0
The hotel lacks facilities.
Richard
United Kingdom,
April
2024
6.8/10
My stay at the hotel was a mix of good and not so great experiences. The location was excellent, right next to the train station and convenient for anyone traveling into Inverness. Despite the rooms needing some attention and redecoration, they were tidy and quite spacious. The service was efficient, although not very attentive, and the dining options were overpriced for what was offered.
Rooms
6.0
The rooms, although quite spacious, need some maintenance and redecoration. They were tidy and relatively big.
Service
7.0
The service was efficient but lacked some attention to detail. The staff were constantly busy but managed to assist with a reduced parking rate for the nearby car park.
Location
9.0
The location was perfect, especially for train travelers, being right next to the station with easy access to local amenities.
Dining
5.0
The dining experience was overpriced for the quality provided. The cooked breakfast, although plentiful, was not worth the additional cost.
Facilities
Steve
United States,
March
2024
7.0/10
I had a mixed experience at the hotel. The rooms were dark with a creepy vibe due to some unsettling framed photos, but they were equipped with old-fashioned baths, easily controllable heating, and comfy beds. The service was pleasant and helpful, especially with luggage handling, but the lack of WiFi was a limitation. The location was convenient for train and bus stations, though the breakfast left much to be desired in terms of variety. Despite some drawbacks, the warm and welcoming atmosphere made up for certain shortcomings.
Rooms
7.0
The rooms, although dark and featuring creepy framed photos, provided essential comforts like old-fashioned baths, controllable heating, and comfortable beds.
Service
8.0
Despite limitations due to the lack of WiFi, the service was pleasant and exceptionally helpful, particularly with luggage and city knowledge.
Location
9.0
The hotel's location was warm and welcoming, with easy access to the town, railway station, and bus station, making it convenient for travelers. Staff were friendly and helpful.
Dining
5.0
The dining experience fell short with limited breakfast options, but the pricing seemed fair considering what was offered.
Facilities
6.0
While the dining wasn't impressive, the hotel offers gourmet pizzas as a dining option. Despite limitations, the hotel was overall well catered for.
Melanie
United Kingdom,
March
2024
7.6/10
The hotel was warm and comfortable overall, making for a relaxing stay. However, it could benefit from a bit of refurbishment. The service was exceptional, with friendly and helpful staff, despite some limitations. The location was ideal for our needs, though it required renovation. The dining options were good but slightly overpriced. Overall, a comfortable stay with great service and convenient location.
Rooms
8.0
The room was cozy and comfortable, providing everything needed for a relaxing stay.
Service
9.0
The staff were super helpful, friendly, and welcoming, going above and beyond despite some limitations. Dry cleaning and a welcome drink were nice touches.
Location
7.0
The location of the hotel was ideal for our needs, despite needing some renovation.
Dining
7.0
The dining experience was good overall, but slightly overpriced. The meals were tasty, but the value for money could be improved.
Facilities
7.0
The hotel facilities were satisfactory, but could benefit from some updates to enhance the guest experience.
Elizabeth
United Kingdom,
January
2024
7.2/10
My stay at the hotel was quite a mixed experience. The rooms were spacious, clean, and offered good discounts on food and drinks, but the alley behind the hotel attracted local youths, causing some disturbances. The service, although not very friendly overall, was redeemed by a helpful and cheery male night porter. The location was great right next to the train station with a good view of the shopping center, yet there were unexpected commotions at times. Dining options were plentiful, although there were some issues with the speed of service. Overall, a decent stay with some ups and downs.
Rooms
8.0
The rooms were nice and clean, spacious with efficient heating, a good shower, comfortable bed, and fluffy towels.
Service
7.0
The service was a bit lacking in friendliness, although one of the male night porters was exceptionally helpful and cheery.
Location
8.0
The hotel's location was excellent, right next to the train station, and ideal for shopping, but there were occasional disturbances and commotions nearby.
Dining
7.0
The dining experience was varied, with plentiful options for all tastes, but there were some speed issues with the service.
Facilities
6.0
The hotel facilities were adequate but nothing exceptional was noted.
Lauren
United Kingdom,
December
2023
6.0/10
Despite some noise issues, I had a great sleep in the small yet comfortable room. The paint was peeling off, but it didn't affect my rest. The tea stains on the skirting boards were a bit off-putting, though.
Rooms
6.0
The room was small but comfortable, despite the noise from the alleyway. It was outdated with peeling paint, in need of a refresh.
Service
8.0
The staff were very helpful and accommodating, especially in sourcing gluten-free products. A nice touch by a member of the team.
Location
7.0
The location was perfect, right at the station with easy access. However, the noise and lack of cleanliness in the nearby alleyway were slight downsides.
Dining
5.0
The dining experience was slightly disappointing given the extra cost. The breakfast options were not the best.
Facilities
5.0
The facilities were basic and could use improvement. The rooms need better maintenance for a more enjoyable stay.
Don
United Kingdom,
November
2023
6.8/10
The hotel's location is unbeatable, right in the heart of the city and fantastic after a long train journey from York. The rooms offer a mix of charm and convenience, but some issues with noise and ventilation. The service was a mix of extremely rude encounters and friendly, helpful interactions. The dining experience leaned towards underwhelming, despite some generous portions. Overall, the hotel captures the old charm but with a few drawbacks to note.
Rooms
7.0
The room, although initially facing the station roof, was comfortable and clean.
Service
6.0
The staff provided a mix of experiences with some being extremely rude and others friendly and helpful.
Location
9.0
The hotel's position in the city center is unbeatable and offers easy access to everything.
Dining
5.0
The dining experience was hit or miss with some generous portions but overall not very good.
Facilities
7.0
The facilities maintain the old charm of the hotel, but improvements could be made.
Great Location
Mixed Service
Karl
United States,
November
2023
6.4/10
My stay at the hotel was a mixed experience. The rooms were very outdated and could definitely use some renovation in certain areas. On the bright side, my room had a bath with plenty of hot water and was wonderfully spacious and well-decorated. The service was a bit of a letdown as they were unhelpful, but on the positive side, they were attentive and friendly, even bringing a pot of tea/coffee to the table. The location was excellent for the station and shopping, but being essentially on top of a train station made it feel a bit cramped. The dining experience was basic, with prepackaged croissants and microwaved food, although fresh fruits would have been a nice touch.
Rooms
7.0
My room was wonderful, large, and well-decorated with a bath and plenty of hot water.
Service
6.0
The service was a bit of a mixed bag. While they were attentive and friendly, there were instances where they seemed unhelpful.
Location
8.0
The hotel's location was ideal for the station and shopping, making it great if you want to be in the heart of Inverness.
Dining
5.0
The dining experience was very basic, with prepackaged croissants and microwaved food. Fresh fruits would have been a nice addition.
Facilities
6.0
The facilities were lacking in terms of dining options and room decor, but the bath and hot water were a nice touch.
Leslie
United Kingdom,
November
2023
7.0/10
The hotel offers a suite-like experience with period features, but the rooms lack ventilation, have raggy carpets, and no drinking water is provided. Noise at the back of the hotel can be disruptive.
Rooms
5.0
The rooms, though quite small, have period features resembling a suite but lack ventilation and the carpets seem worn out. Unavailability of drinking water is a downside.
Service
7.0
The service was a mix of friendly gestures, like being attentive to my puppy and providing a water bowl and treats. However, an incident where an argument ensued over a small issue impacted the overall experience.
Location
9.0
The location is excellent for exploring Inverness, right in the city center. Close proximity to various amenities, including the train and bus stations, makes it very convenient for travelers.
Dining
6.0
The dining experience at Ash restaurant was average with homemade sweets being a highlight. However, a small hiccup with the service affected the overall meal enjoyment.
Facilities
8.0
The hotel provides dry cleaning services and a welcome drink to guests, enhancing the overall stay experience.
Ian
United Kingdom,
November
2023
5.2/10
My stay at the hotel was a mix of positives and negatives. The spacious and comfortable rooms were a highlight, but the lack of shower tray made showering a challenge. The location near Inverness train station was convenient, although the noise from the trains could be bothersome at times.
Rooms
7.0
The rooms are spacious and comfortable, but the small shower without a tray made it inconvenient to use.
Service
5.0
The service was a bit lacking overall, with abrupt and unhelpful staff members throughout my stay.
Location
6.0
The hotel's proximity to Inverness train station was both convenient and noisy, making it a double-edged sword in terms of location.
Dining
5.0
The dining experience was subpar, with a disappointing 'continental' breakfast and a lack of coziness in the dining areas.
Facilities
5.0
Limited facilities and amenities, without providing much value for the money paid.
Convenient location
Lackluster service
Marty
United States,
October
2023
6.6/10
My stay at the hotel had its ups and downs. The room was comfortable and very clean, but the layout was a bit awkward for two adults, and some areas needed maintenance. The staff, despite being helpful, seemed a bit disinterested at times. The location was perfect for exploring Inverness, but there were some noise issues. The dining options were a bit basic for the price, and the continental breakfast was a bit sparse.
Rooms
7.0
Although the room was comfortable and very clean, it felt inappropriate for two adults due to the small bed pushed into one corner and lack of proper storage like a wardrobe.
Service
6.0
The staff was very helpful, but at times their expressions seemed like they didn't want to be there.
Location
8.0
The hotel's location was perfect for exploring the center of Inverness, with many amenities around, but noise from the alleyway was a bit disturbing.
Dining
5.0
The dining experience, especially the continental breakfast, was basic and a bit sparse for the price.
Facilities
7.0
The facilities were average with some areas needing maintenance, but the overall comfort level was good.
Frank
United Kingdom,
October
2023
7.0/10
The hotel offers easily controllable heating and comfortable beds, but lacks air conditioning or fans in the room. The linens were clean, and toiletries were provided. The friendly service included a reduced parking rate for a local car park, but some staff members seemed more interested in chatting among themselves. The central location near the train station and bus station was convenient, with friendly and helpful staff. The dining options were a bit cold at times, but there was plenty of choice. Overall, a good stay with a few minor drawbacks.
Rooms
7.0
The room was roasting on a Saturday night, with an old-fashioned bath. The heating was easily controllable, and the beds were comfortable. However, the lack of air conditioning or a fan made it uncomfortably hot, especially for my children who ended up soaked through the night sweating. The room felt a bit dated, but the linens were clean, and toiletries were provided.
Service
7.0
The staff were helpful and friendly overall. They provided a reduced parking rate for the local car park, which was convenient. However, some staff members seemed more interested in chatting among themselves than checking on customers' well-being.
Location
8.0
The hotel is in the center of Inverness near the railway station, which was great for exploring the area. It was next to the train station and central for bars and restaurants. The staff were really friendly, and there was a good continental breakfast available. However, the actual place didn't look like what was presented on the internet, and there was a surprising lack of noise from the station. The universal tea bags in mugs, hot water from a machine, and milk juggling for tea were a bit disappointing.
Dining
7.0
The dining experience was a bit cold at times, but there was plenty of choice available. We opted to pay an extra £5 for a cooked breakfast, which tasted very nice.
Facilities
6.0
The hotel facilities were decent overall, but an addition of air conditioning or fans in the rooms could greatly enhance the guest experience.
great location
dated room
Michael
United Kingdom,
October
2023
6.4/10
The hotel room was very spacious, but had some security issues with the lock. The room itself was in need of a makeover.
Rooms
5.0
The room was very spacious, but the lock seemed insecure and in need of attention.
Service
7.0
The hotel staff were really nice but had some issues with procedures such as pre-authorization and ignoring feedback.
Location
8.0
The hotel's location is exceptionally convenient for exploring Inverness, although it lacks casual dining options nearby.
Dining
6.0
The dining experience was good overall, but there were extra charges and limited food quality.
Facilities
6.0
The hotel had some amenities but lacked certain essential items and services.
William
United Kingdom,
September
2023
7.4/10
I had a mixed experience at this hotel. The room was disappointing with heating issues and a low ceiling, but it was clean and had all the essentials. The service was top-notch and very accommodating. The location was superb, right next to the train station, although surprisingly quiet. The dining options were average, and the additional charge for a cooked breakfast felt overpriced.
Rooms
5.0
The room was disappointing with heating problems and a low ceiling, but it was clean and had the necessary amenities.
Service
9.0
The service was excellent, with staff being very helpful and cheerful.
Location
10.0
The location couldn't have been better, right next to the train station and central amenities.
Dining
6.0
The dining experience was average, with an extra charge for cooked breakfast that didn't feel like value for money.
Facilities
7.0
The hotel had helpful facilities, including free parking in a central location.